Interested in Selling Online?

Want to start selling online?

Here are some things to consider:

Where will you store pickup orders?

Once the online orders have been picked, they need to be stored until the customer arrives.  We recommend designating a specific space behind the sales counter or near the front door.  Make sure in-store customers can’t accidentally take any of those items.  You should also consider signage to let your in-store customers know that they can now order online.

When will orders be ready?

You can decide how often you pick orders and how soon an order will be ready for pickup, based on what works best for your store.  You can choose to pick all open orders once per day, or to process them as they come in.  We recommend picking a daily cut-off time and letting customers know that orders received after that point will be available the next day.

Who will access the system & process orders?

You can use the Admin & Crews section on the Dashboard to decide which staff members have access to the website features.  We recommend using this feature to distinguish who can process orders, change the site format, update inventory, or create discount codes.

What inventory items do you want to list? 

We recommend listing about 1000 – 2000 of your top selling skus.  Not all brands and product sizes are currently available in the eTail Pet Product Universe, but more are being added every day.  Let your Manchester rep know if there is something specific you would like to see online.

Home delivery or pickup only?

Unless you already have a system in place for home delivery, we recommend only offering pickup orders when you get started.  You can always offer home delivery at a later point.

Do you have more questions?  Call your Manchester Sales Rep!

Ready to get selling?  Get signed up with eTailPet today!